FAQ & Rental Policies

You need a valid driver's license, proof of insurance, and a major credit card.

You must be 25 or older to rent one of our vehicles.

We understand that plans can change. Our cancellation policy is designed to be fair to our customers while ensuring our vehicles remain available for others.

30+ Days Before Pickup: Receive a full refund of your deposit/prepayment. 15–29 Days Before Pickup: Your deposit/prepayment will be converted into a store credit of equal value. Store credit never expires and can be used toward any future rental. Within 14 Days of Pickup: Deposits/prepayments are non-refundable and not transferable.

Reservations made within 72 hours of the pickup date are non-refundable, unless canceled by the end of the business day on which the reservation was made.

Failure to pick up your reserved vehicle without prior cancellation will result in the forfeiture of your deposit/prepayment.

We rent for as little as 8 hours and up to months at a time.

No, we do not sell or offer any insurance. We do offer supplemental coverages during checkout.

Yes, we don't charge extra for additional drivers.

We offer convenient pickup and drop off at our office as well as pickup and dropoff at most Las Vegas Strip locations. Please note we do not offer airport pickup and drop-off.

We also rent 15-passenger Mercedes Sprinter and Ford Transit vans through this same booking system, and custom Jeep Wranglers and Grand Cherokees through our sister brand, Vegas Jeep Rentals.

We limit our vehicles to a radius of 150 miles from our location. You must get prior approval for further distances. Our vehicles are absolutely not allowed to travel into Mexico or Canada.

We maintain a strict no-smoking policy in all our vehicles. Any indication of smoking — including smoke odor, ashes, cigarette butts, or other related evidence — will incur a $400 fine.